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Series 5 "The Professionals”
Individuals at the top of their chosen profession.
User Experience, Customer Focus, Delivering Dreams & Handling Nightmares this series identifies people with stories that set them apart in the world of Customer service
Guests Share their Passion, the overriding purpose that drives them forward
Coping with Covid-19
A Leadership and Business Management Podcast highlighting best practice for effective leadership and business management featuring experts, entrepreneurs, thought leaders and innovators.
S.1 has a focus on the response to Covid19 .
S.2 was all about Managing Forward looking beyond a crisis
S.3 is a focus on “Passion” what drives us on, provides a focal point for ambitions, our North Star?
S.4 explores Customer Service, examples of the very best practices from building businesses to solve consumer problems, wowing customers so the write glowing short novels of praise in Google reviews, to handling the logistics for one of the World’s largest retail distributors.
S.5 “The Professionals” featuring individuals with skills and experience in specific fields and at the top of their chosen profession.
S.6 “Creative Careers” We take a deep dive into the early influences, experiences, successes and knock backs that help build highly regarded careers within the creative sector.
S.7 “Leadership” What do we want from our leadership teams? What skills and expertise must they have to ensure they take their organisations forward successfully? We tackle some of the big questions for leaders in this series.